1300 SKY VIEWinfo@nationaldrones.com.au
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1300 SKY VIEWinfo@nationaldrones.com.au

Privacy Policy

National Drones Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect the following types of personal information from you:

  • Name
  • Phone number
  • Mailing or street address
  • Email address
  • Information about your business or personal circumstances relevant to providing our services
  • Feedback, survey responses, and other correspondence
  • Financial information (where necessary for payment processing)

2. How We Collect Information

We collect personal information through:

  • Direct interactions with you (phone, email, in person)
  • Our website, including contact forms and service enquiry forms
  • Third parties, including our business partners and service providers
  • Publicly available sources and social media, where relevant

3. Use of Personal Information

We may use personal information collected from you to:

  • Provide our services and products to you
  • Communicate with you about our services, updates, and promotions
  • Improve our website, products, and services
  • Process payments and manage accounts
  • Comply with legal and regulatory requirements

We may contact you by telephone, email, SMS, or mail for these purposes.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors, advisers, and agents
  • Third-party service providers who assist us in operating our business (such as IT, payment processing, and marketing services)
  • Government authorities and regulators where required by law
  • Professional advisers, including lawyers and accountants

We will not sell or trade your personal information to third parties for marketing purposes.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement physical, electronic, and managerial safeguards including secure servers, encryption, and access controls.

6. Access to Your Information

You may request access to personal information we hold about you under the Privacy Act 1988. To make a request, please contact us using the details below. A small administrative fee may apply to cover the cost of processing your request.

7. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to analyse traffic and improve your browsing experience. We may use third-party services including Google Analytics and Google Ads to serve targeted advertisements and track website performance.

You can manage your cookie preferences through your browser settings at any time.

8. Complaints

If you believe your privacy has been breached, or you have a complaint about how we have handled your personal information, please contact us using the details below. We will investigate all complaints and respond within a reasonable time.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes take effect immediately upon posting to our website. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy, please contact us: